Frequently Asked Questions
Everything you need to know about the Gold Standard of Vodka.
What makes Au Vodka different from other brands?
Au Vodka combines British heritage and luxury ingredients. We use the finest grain and pristine spring water, filtered through gold to provide a smooth, signature taste and a distinctively vibrant color across our flavored range.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express delivery options at checkout for those who need their gold-standard spirits sooner.
Are your flavored vodkas gluten-free and vegan?
Yes, our entire range of flavored and original vodkas is gluten-free and vegan-friendly, ensuring everyone can enjoy the Au Vodka experience.
What is your return policy for damaged items?
We take great care in packaging our iconic gold bottles, but if your order arrives damaged, please contact our support team within 48 hours with photographic evidence for a full replacement or refund.
Do I need to be of legal drinking age to order?
Yes, you must be of legal drinking age in your country of residence to purchase from our store. Age verification is required upon delivery.
Can I track my delivery once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your shipment's progress.